Hi, I’m Donny.
I joined Infosys in 2012 as a fresh software engineer — uncertain, eager, and completely unaware of how long and winding the road ahead would be. Eight years later, after progressing from junior engineer to Technology Analyst and surviving the kind of high-pressure, production-critical work that either breaks you or builds you, I made a move that changed everything.
In February 2020, I joined Tap Payments — one of the Middle East’s leading payment gateways. Three weeks later, COVID-19 began reshaping the world.
I didn’t plan any of it. But I’ve learned that the unplanned chapters are often the ones that define you.
The six years that followed were the most formative of my career.
I started as a one-man integrations team — figuring out processes, handling merchant queries across MENA, learning what scale would eventually need to look like. Today I lead as Acceptance Experience Manager, overseeing integrations, technical support, developer experience, and a globally distributed team covering the entire region.
In between, I built a team from scratch. Lost them. Built again. Then made a decision that changed how I work permanently — instead of betting everything on people who would eventually move on, I started building things. Tools. Processes. Documentation. Systems that outlast any single person.
That instinct — to build things that compound — is what this blog is about.
DonnyLogs is where I write down what I’m learning before I lose it.
Not polished theory. Not recycled advice. Real lessons from inside the work — about AI and how it’s actually changing how teams operate, about payment architecture in the Middle East and the quirks nobody documents, about leading teams through attrition, about building income beyond a single salary, about staying curious in a field that never stops moving.
I write for the developer trying to break into fintech. For the tech professional in the GCC wondering what’s next. For the team lead rebuilding after losing good people. And for the younger version of myself who needed someone to say — the quiet years count. The systems you build when no one’s watching count. Keep going.
Beyond the day job, I founded HisVoiceOnline.com — a Bible teaching and ministry blog I’ve been writing for over 10 years. Faith and technology have always coexisted in my life. They ask the same question: how do I build something that genuinely helps people?
I’m based in Kuwait. I’m still climbing. And I’m logging it as I go.
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